cancel
Showing results for 
Search instead for 
Did you mean: 
AA
Advocate

Now tv streaming is terrible

I subscribed and paid 9.99£ just last night and already want my money back: the quality of the streaming is AWFUL! Never seen anything this bad, Netflix and the other SVOD services work perfectly and on NOW I can't watch anything! 

3 Replies
gavs82008
Legend 5
Legend 5

@AA 

Welcome to the forum which is customer to customer only, so you wont get any refunds from us 😜

 

So you are only complaining about the quality right? 

No issues playing it apart from that?

 

To complain, you will need to go to live chat by clicking "chat online" to speak to staff.

https://help.nowtv.com/article/how-to-submit-a-complaint

 

FYI that I do not work for NOW, just a NOW customer trying to help
anon123
Advocate

"So you are only complaining about the quality right?

No issues playing it apart from that?" Ye mate 'cause streaming quality isn't really that important on a streaming service.

RoyB
Legend

@anon123 

 

ROFL 🤣

 

Though did you really misinterpret what @gavs82008 said, or are you just making a joke about the possible ambiguity of it?

Please note that I am just a customer like you, and my advice may well be worth no more than exactly what you paid for it.