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Anonymous User
Not applicable

Now tv saying"playout not available on web"

Paid my fee yet cannot watch due to message coming up as above.

Every film?


Suggestions as I am not very technical please

1 Reply
Legend 5
Legend 5

@Anonymous User


Welcome to the forum. Sounds like you're either trying to watch on a device that NOW TV doesn't work on, or you're trying to watch in a web browser when you need to download the app instead.


Have a look at the following list of supported devices to make sure NOW TVworks on your device

and if it does have a look at this help page to find out how to get NOW TV to work on it

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.