11-12-2021 11:50
Since installing the new update for Monterey 12.01 on my 1-year-old MacBook Air the fan starts blasting as soon as I start watching anything on the Now app. I tried to deinstall and reinstall the player but it didn't change anything. I don't have this issue with Netflix, Amazon Prime, and Mubi so I'm very confused!! The fan is getting so loud it's impossible to watch a show. I'm considering canceling my subscription if I can't fix it. Does anyone have the same problem? Any solutions?
11-12-2021 13:28
@Anonymous User
Report the issue with staff via live chat or email.
Live chat by clicking “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint
Email address in the below picture.