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Anonymous User
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Now TV player won't install on Mac

Downloaded the now tv player on my Mac, but it seems to get stuck on installing every time. I have tried deleting the downloaded, clearing cookies and then downloading and installing again but the same problem keeps happening. My mac is up to date with the latest iOS. I have just started my subscription and don't want to be paying for something which doesn't work! 😞
54 REPLIES 54
Anonymous User
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I am having the exact same problem and have tried the same remedies. EXTREMELY frustrating that this is taking up so much time. Will have to cancel my subscription if a solution isn't offered very quickly.

Anonymous User
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Me too.

 

Lion's match starts in 30 minutes and the "update" won't install

Anonymous User
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Come on NowTV, let's get this fixed. We didn't pay for a month of NowTV in Lions season to watch it on our smartphones.

 

Please don't just ignore us and force us to complain on social media. 

Anonymous User
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here for this reason as well! getting very annoyed! 

Anonymous User
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online chat is saying its a problem with the browser, which ive pointed out a million times to them already it isnt, its something wrong with the installer.... all browsers will download the same bloody installer! 

why couldnt they have just left it as a watch in browser! 

Anonymous User
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I have tried with 3 different browswers - same result: seems to download but won't install. Have literally spent several hours trying to fix it myself. So annoyed.

Anonymous User
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im suprised you even got online chat i signed up on two accounts for the Ryder Cup and have got no Ryder Cup Thanks now TV your a pile of..... work it out yourself!

Anonymous User
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Hi, yep exact same issue so the day pass I bought to watch the match now on... is worthless.

Really poor service. Wont use or recommend again.

Anonymous User
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uninstall completely the old player. then when you try to access a program the new one will install. the trouble seems to come frfom upgrading an already installed player.