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Anonymous User
Not applicable

Now TV app not working

I have been using the Now TV app for the last 2 weeks on my Mac and my Smart TV with no problem. Just today, both aren't working - the app isn't even available on the Apple app store and has been removed from my Mac laptop, and my TV won't load the app. What's happened?! All help gratefully received...

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Bit of a long shot, what happens if you reboot your playback devices and power down the router for about a minute ?

 

I don't own a Mac or a Smart TV or the newer generation ATV so i won't be much help sorry.

Anonymous User
Not applicable

I haven't been able to get the app working on my macbook since I signed up at the end of March. Very poor show from NOW TV, they gave a case number but I get no real update on when and if it will be fixed. They can't even tell me what their own error code means.