Showing results for 
Search instead for 
Did you mean: 

Now TV Player wont load on Windows 10 laptop

NOW TV has stopped playing on my Windows 10 laptop.

I have uninstalled and reinstalled the player but no joy

My NOW TV account is managed through my BT account?

I've cleared caches etc but still no good??

Can anyone advise whats wrong? 

1 Reply


If your Now account is with BT, then they should support it, so pass your problem here on to them, and see what BT suggest.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.