I suggest that this I s not really a serious issue for Sky upper management or their accountants. "If it works on your iPad, what are you complaining about?" was the vibe I got. Then it was "Can I go now?" The help line operatives are just cannon fodder. Can't really see Sky training up teams of affable Mary Poppins stroke Kwik Fit style technicians to make house calls to help us whiney namby pamby Mac users. Cheapo Windows PC, Cricfree and Adblocker anyone? There! I've said it. Wouldn't do it though. I'm one of these mugs that believes in paying for their entertainment. But why am I being poo’d on?
Everyones issue seems ever so slightly different. I have managed to install the app.. but whenever I try and watch something I get an 'f20000' error message - which the advice for that is, sign out and back in - which DOES NOT WORK... Im currently paying for the sky sports package which i now cannot watch (i dont have a TV). I will be complaining as this is not a cheap service to just throw money away while i cannot use it!!
I have this issue too - either get the f20000 error or 2002 error when watching on nowtv player on mac. sound goes off first, then either circles appear or just stops. Occasionally will get a section (just watched) repeating itself. internet speed is fine. No-one else using internet. Happens on a regular and consistent basis.
So I have been using NowTV on my Macbook laptop for a while now. The a couple of weeks back a message popped up and stupidly I didnt really read it a just clicked.
Now it doesnt seem to work and I don't know how to fix it.
Cant seem to send the screenshot of the "failed to open page" but the final bit of it says, "because OS X doesnt recognise internet address begining with "nowtvplayer:"."
Any help please?
since the app appeared I now cannot watch NOW TV, waste of cash
in other words cannot find the player when selecting a live or stored program
Sounds like Safari can’t find where the app is, or possibly you don’t have the app installed on your Mac. It should be sat in your <user Home directory> > Applications folder.
If it's not there try opening up a new private browsing window in Safari (File > New Private Window) and then log into the NOW TV website on there and try to play a movie. It should prompt you to download the install the NOW TV Player app, which should then open when you want to watch a movie.
I have had this same issue for some time. I went to cancel my subscrption and they offered me a large discount for three months. So once that time us up I'm off. Ive tried everything. Uninstall, reinstall, Now TV app in various locations (inlcuding of course in the app folder) - complete waste of time. I've been fobbed off with customer service fairy tales; "never heard of this problem before" ... "it must be a problem with your computer" ... "theres a new update that will 100% fix this issue" ... "your internet is too slow" yeah my 200mbp super fast broad band - im not trying to stream 20 4k live video feeds from Mars!
There is no answer or solution becuase SKY is not interested in creating one.
4 months later still the same blank screens, help centre no use whatsoever just broken links, this is the most apalling experience I have ever had......and I have to pay for the privilege and get NOTHING
IS THIS GOING TO BE FIXED?
WHEN WILL IT BE FIXED?
There must be other suppliers anyone got ant ideas?