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Anonymous User
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Re: Now TV App Not Working on Windows 10

That's just bypassing the app and using a web player and a workaround that has been offered by Now TV. It's not a solution to the sign in issue of the app...unless I'm missing something.

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winjer
Mentor

Re: Now TV App Not Working on Windows 10

IDK if this will work for anyone else, but I fixed this by using regedit to edit the registry key:

 

HKEY_CURRENT_USER\SOFTWARE\Classes\nowtvplayer\shell\open\command

 

And put quotes around the C:\Users\username\...\Now TV Player.exe path. Don't quote the entire key, just the path to the now tv player exe.

 

Anonymous User
Not applicable

Re: Now TV App Not Working on Windows 10

@winjer you genius!!!

 

I started a trial and couldn't get nothing (app or player to work) and doing this fixed it!!

 

You should let the techs for the app know because they couldn't recommend a decent fix for this issue. At least I can use the player now.. I still don't think I will continue after the trial because frankly everything should be maintained enough to work out of the box on any device without carrying out reg modifications and constantly uninstalling appdata files.

Well done though great find!!!!

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moonyman
Scholar

Re: Now TV App Not Working on Windows 10

I have been trying to download the app on my laptop windows 10 since 3rd November and i have followed all the advice they gave me on live chat, but it still does not work

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Ceejay_London
Scholar

Re: Now TV App Not Working on Windows 10

Are you using the App from the Windows Store?

Or are you using the executable downloadable from the link on this web page?

How To Watch On Windows (nowtv.com)

 

Basically the App from the Windows store no longer works and you have to instead use the executable linked from the help page which will open & play the programs you select from this website.

 

NB: If you previously used the Windows Store app you may have to remove it from your device list before you can add the Windows Executable player as a new device if you are close to your device limit.

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