cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Now TV App Crashing on Laptop

I've been using the Now TV app on my laptop for a year or so with no real issues, but the last few days its refusing to work.  I uninstalled and reinstalled it, restarted my laptop and still no joy.  When I click to watch something it opens, black screen then goes grey with the circle suggesting its loading and closes. I tried opening via Chrome instead of Firefox as someone previously had luck with this, but still nothing.  Can anyone help?  I'm at a crucial point in the Sopranos and its driving me mad.

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Are you using BitDefender software on your PC ?

 

If so, have a read of this linked thread below.

 

https://community.nowtv.com/t5/PC-Mac/Now-TV-Player-not-working/td-p/543900/page/5 

Anonymous User
Not applicable
I just found this link! Deleting some of the folders they suggested worked! Thank you so much!