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Neither NowTV player nor Windows App working

So I have mostly been using the NowTV player on my PC without issue (didn't even realise there was an App in the Windows store).  But for some reason, the Player launches but then closes before playing content.  I have uninstalled, reinstalled and all that but have no clue why it's started doing it.  Any ideas?

 

The Windows App still seems to suffer from being unable to log-in, and the Register Edit trick didn't seem to work.  

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Legend 5
Legend 5

Re: Neither NowTV player nor Windows App working

@Dougsey 

See if this link is of any help. 

https://help.nowtv.com/article/something-went-wrong-error-on-now-tv-player

 

Although there has been other users reporting some issues with the player. Best to pop onto Live chat to help escalate the issue. 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

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Scholar

Re: Neither NowTV player nor Windows App working

Thanks. There are no error codes sadly, it just closes before content plays. I'll check out Live Chat, thanks. 

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Re: Neither NowTV player nor Windows App working