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Anonymous User
Not applicable

NOWTV player MacOS

NOWTV Player crashes on opening any content. Icon flashes up followed by message saying player quit unexpectedly, and long error message starting with the info below.

 

Help?

 

Process: NOW TV Player [23723]
Path: /Applications/NOW TV Player.app/Contents/MacOS/NOW TV Player
Identifier: com.electron.now-tv-player
Version: 6.7.0 (6.7.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: NOW TV Player [23723]
User ID: 501

Date/Time: 2019-06-26 23:12:25.346 +0100
OS Version: Mac OS X 10.14.2 (18C54)

6 REPLIES 6
Anonymous User
Not applicable

@Anonymous User Hello I have exactly the same problem.

 

Have you managed to fix this?

Anonymous User
Not applicable

Hi ,

 

I am also facing the same issue, have you resolved the issue? kindly help buddy

 

Thanks,

Prabhu

Anonymous User
Not applicable

Same issue. Has anyone resolved it?

gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User 

 

Have you tried to delete the player and reinstall it?

https://help.nowtv.com/article/watching-now-tv-on-a-mac

 

Best to head onto Live chat to see if Now TV staff can help resolve it for you. 

https://help.nowtv.com/article/how-to-submit-a-complaint

Mae sure to click "chat to an advisor"

 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Yes to both. Now TV helpline gave up and asked me to contact ITV??

 

gavs82008
Legend 5
Legend 5

@Anonymous User 
What were you asking for which made Now TV staff think you need to contact ITV?

FYI that I do not work for NOW, just a NOW customer trying to help