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Anonymous User
Not applicable

Monthly device limit

Guys,

Even that I only have 1 device on my account it saus that I cant add another one until next month.
Can you please assist?
Thanks
1 REPLY 1
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. Sounds like you've reached your device limit. If you've watched on four different devices in the past then the device limit rules kick in, where you can now only add one new device a month, even if you delete several.

Have a word with Live Chat, explain what's happened and see if they can sort something out for you as a courtesy.

To reach live chat go to the following help page
https://help.nowtv.com/contact-us/managing-my-devices