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Microsoft NOW TV app not working

Hi, I use Microsoft NOW TV app on my PC because it works better than the NOW TV Player, but it has stopped working. I am getting an error message saying "something's not right" when I try to sign in. I've tried resetting my password to no avail and NOW TV help hasn't been able to offer a solution so far. Anyone else had this problem and any ideas how to fix it?

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4 Replies
Expert 3

Re: Microsoft NOW TV app not working


This might sound a bit daft, but have you tried uninstalling it and reinstalling?


Again there might be an issue with the player on the PC and could be best to raise it with Now TV staff for them to sort out.

Which I would then recommend using the Live chat.


1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat


Re: Microsoft NOW TV app not working

Hello, did you solve the problem with the now TV app?


I've had the same problem for the last few days.



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Re: Microsoft NOW TV app not working

I'm having the same problems with my windows app, i have tried to uninstall and it still says the same thing "something went wrong". I've tried changing my password and that didn't work either. on the internet my details to sign in work perfectly but the app isn't having any of it. i have run out of ideas now, can anyone help?

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Re: Microsoft NOW TV app not working

I'm having the exact same problem as well


I've had to resort to watch from the Now TV Player, provided by Now TV themselves, but it is a big inconvenience. Perhaps it is a problem on Windows end?

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