07-11-2019 14:03
This is ridiculous, you are making your security problem an issue for normal customers.
I cannot play on my Mac due to this with error code
Error code: VGC-4253024462:4253024462
I have tried closing all apps that I think are screen capture but no luck.
There is no information on what the actual problem is - does anyone in the right mind think this is an acceptable solution to force on your customers ??
How do I fix this ?
05-08-2020 10:21
Had similar issue on Windows but traced this error down to having installed Panopto video editing/creation software which even though wasn't running registered as being available to NowTV. Having uninstalled Panopto NowTV back to running smoothly with no errors.
22-06-2021 22:01
Just had the same issue for the first time. Nothing else open now, including web pages with other streaming services which were originally open. Just Now webpages and the Now app. Still getting the error message. Why is this happening??
23-09-2021 21:07
Same issue on Windows. No screen capture software on my laptop and no other apps open, but seems to throw this issue up intermittently. Pretty irritating.
24-09-2021 8:55
@Anonymous User
If you run up Task Manager and look at the running processes and services, you will see the very large number of things that are going on even when there are no actual apps running.
And any one of these, or several of them, may be what the Now software is complaining about.
It really should not be beyond the wit of the Now software, when it complains, to at least enumerate what service, process or app it is complaining about, so we know what to stop, and if we want to.