I have had this since just before Christmas on my mac and I pay for Cinema and Entertainment. I am gonna pull out and maybe when The Walking Dead comes back on they may resolve this nonsense. Why does Iplayer and Amazon Prime have no issues yet Now seems to have got it all wrong from the moment I signed up. I am so glad its not a contract.
I too am having a perpetual-loading black screen after previously being able to see video. I don't even have audio now. Safari doesn't recognise the domain name at all and Firefox will load the black screen. Unhappy to have to be paying for a nonworking service. i'm on a Macbook version 10.13.1
On my 2008 Mac Pro, running OS X El Capitan (10.11.6), I get the black screen & no audio problem.
On my 2015 Macbook Pro, running High Sierra (10.13.5), I get normal functionality.
It's probably not a hardware issue as the Mac Pro is, despite its age, arguably more powerful than the laptop, so I guess it's something to do with the OS.
Hi. I cannot get the nowTV player to work on my macbook pro. Its just a grey and black screen with no audio. Mt laptop is version OSX el capitan 10.11.6 I bought a pass and its been a total waste of money. i am not tech savvy. can anyone help? Thank you
Any reason you are still using El Capitan, and not upgrading to High Sierra or beyond?
What does your Mac show in System Preferences/Software Update?
Even though my iMac Retina 4K 21.5” Late 2015 has ‘Automatically keep my Mac up to date’ checked, it found an updated Mojave waiting to be installed (10.14.6) when I looked at it to write this Reply, and I have it ongoing now.