We've compiled a few of the questions you've asked us about Mac OS into this quick and easy topic.
What is Microsoft Silverlight?
Microsoft Silverlight is the software that allows protected content to be streamed on a PC or Mac
What do I do if I receive a Black Screen?
To fix any black screen issue when trying to view NOW TV on your Mac
Lost Connection with Cables when watching NOW TV
Please make sure you’ve got good quality cables and you don’t attempt to attach or detach while you’re watching NOW TV
What do I do if I receive the Error Getting Video Information/Error Obtaining License message?
What to do if you receive the above error messages
Poor Quality Playout on Mac OS
Mac users may experience poor quality when watching NOW TV in full screen mode, please follow the steps in the article to resolve this
What do I do if I receive error code T6036?
Please download and install the latest driver updates provided by your manufacturer
What do I do if I receive error code T6008?
Microsoft Silverlight must be enabled to watch NOW TV on a PC or Mac, as all our content is streamed using this player
Streaming Quality for NOW TV on Mac OS
Mac OS streams both On Demand and Live Content in Standard Definition
For further help with NOW TV on Mac OS or any other device, please visit NOWTV.COM/HELP or let us know your query on the Community.
