Just purchased a sky sports pass to watch the football... attempting to load the game on my laptop and it's telling me i need to play it on the now tv player... have downloaded this onto my laptop, it comes up with a sign in box, i enter my credentials but get an error message saying 'Somethings not right, give it a moment or visit nowtv/status for updates. I know my username and password are correct as able to sign in to my tv and on my mobile too.
I don't use my laptop or windows device to watch Now TV. So all I can do is provide some trouble shooting links
This might be of some help, like delete and reinstall the player
Worst case if that still doesn't work, you can pop onto Live chat.
If you dowloaded the NowTV player from the microsoft store, uninsall it. Then Google Now TV Player, and from the results choose the player from Now TV, or use this link https://help.nowtv.com/article/watching-now-tv-on-windows
I had the same problem with the "Something went wrong" message, but this cured it for me.