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Observer

Log in to now tv player on windows

Hi,

 

Just purchased a sky sports pass to watch the football... attempting to load the game on my laptop and it's telling me i need to play it on the now tv player... have downloaded this onto my laptop, it comes up with a sign in box, i enter my credentials but get an error message saying 'Somethings not right, give it a moment or visit nowtv/status for updates. I know my username and password are correct as able to sign in to my tv and on my mobile too. 

 

Thanks

 

Rach 🙂 

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Legend 5
Legend 5

Re: Log in to now tv player on windows

@Rachel97 

I don't use my laptop or windows device to watch Now TV. So all I can do is provide some trouble shooting links 

This might be of some help, like delete and reinstall the player

https://help.nowtv.com/article/something-went-wrong-error-on-now-tv-player

 

Worst case if that still doesn't work, you can pop onto Live chat.

https://help.nowtv.com/article/how-to-submit-a-complaint

 

 

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Scholar

Re: Log in to now tv player on windows

Try the NowTV Player from the NowTV website, not the Windows Store - this doesn't seem to work at all.

 

 

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Advocate

Re: Log in to now tv player on windows

If you dowloaded the NowTV player from the microsoft store, uninsall it. Then Google Now TV Player, and from the results choose the player from Now TV, or use this link  https://help.nowtv.com/article/watching-now-tv-on-windows

 

I had the same problem with the "Something went wrong" message, but this cured it for me.

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Champion 3

Re: Log in to now tv player on windows

@Johnnycoolman 

 

 

Way, way back in the day there was a record titled "Johnny Cool Man" by Toots and the Maytels.

 

Used to love that ol' skool tune.

 

 

UK Bob

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Advocate

Re: Log in to now tv player on windows

That's right, I am of that age too! 😁