@Anonymous User I am facing the same issue. Did yours get resolved?
I have this issue today over two years later.
It worked fine yesterday and after an update it doesn't work any more.
Sounds like they broke it again.
Why do Sky hate their customers so much.........
I've got the same, after the update today.
I am having the same problem and judging by the remarks in here, no one is bothered to fix it, so I shall discontinue.
Do you use Malwarebytes? I think the issue is that Malwarebytes is identifying files that the Now TV player creates as being malware.