Keeps asking to install app when already installed

[Anonymous User]

I can't make NOW TV app work whenever I click on play it told me to download the app, I download the app click on play, it tells me to download the app so keep going around in circles I am using Windows 11 please help I think I've just gone mad

[gavs82008]

@Anonymous User 

See if anything in these threads are of help
https://community.nowtv.com/t5/PC-Mac/Now-TV-Player-not-working/td-p/543900

https://community.nowtv.com/t5/PC-Mac/Now-TV-player/m-p/571884

https://community.nowtv.com/t5/PC-Mac/NOW-TV-Player-not-working-on-Windows-11/m-p/567226