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Keep me signed in doesn't work (Now app for Mac)

Every time I open the Now TV app (for Mac) I'm redirected to the Now TV website to select some content. When I try to open something I'm prompted to buy a subscription/login, every time.

I login and tick the 'Keep me signed in' box, but it never keeps me signed in, and I go round in this loop every time I open the app.

My browser cookie settings are normal

Does anyone have any suggestions? It would be helpful if the website indicated whether I was (still) logged in or not


1 Reply
Legend 5
Legend 5


It’s the same on any browser on any device I’m afraid. Have this issue with my iPhone and windows laptop. 

FYI that I do not work for NOW, just a NOW customer trying to help