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Anonymous User
Not applicable

Java Script Error Message - unable to use Now Player

For first time ever I'm unable to open Now Player as I get a message saying

A JavaScript error occurred in the main process, then lots of technical language. Can anyone please help? Has only occurred today. Have rebooted both Now apps but doesn't resolve it.

1 ACCEPTED SOLUTION
RoyB
Legend

@Anonymous User 

 

Are you using Bitdefender?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.

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3 REPLIES 3
RoyB
Legend

@Anonymous User 

 

Are you using Bitdefender?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

No, I'm not. I'm not very technically minded and just use the computer out of the box. Thanks

Anonymous User
Not applicable

Oops. Witness that I seemed to have implied this solved the issue. it has not. @RoyB