This is driving me completely mental.
I have been getting a f20000 error when trying to watch Now TV.
To cut a long story short, I've uninstalled the Now TV Player to see if reinstalling it would help. However, when I follow Now TV's directions - sign in, click on a programme, download the Player - I don't get a direct download link to the Player as I did before. I just get a link saying "Look for an app in the Store". When I click on that, it just comes up with a green screen with the Store logo on it that never actually opens the app store.
Is there somewhere else to download the Player from?
I'm using Windows 8 and Mozilla Firefox.
Thanks to anyone who can help!
Firstly i am not clued up on using NowTV with Microsoft Windows 8, so apologies in advance if my post doesn't help.
Anyway, just a thought have you tried Silverlight with Internet Explorer IE11 instead of using the NowTV player ?
Here's a help guide in the link below about watching NowTV with IE 11 on the Silverlight playback platform.
Thanks for taking the time to reply! I've just tried doing the IE/Silverlight thing, but when I try to sign in on IE, it keeps taking me back to the Sky sign-in page. I don't suppose you know how to get it to log me in, do you? I'm at my wits' end...
Thanks for the link!
When I try to install the Now TV app, I get a screen asking me to set up a Microsoft account. I have no idea what a Microsoft account is or does, and don't want one. Do you know how to watch Now TV without creating a Microsoft account?
Your first post said that you was using Windows 8 on your PC, hence the reason why i mentioned Windows 8.1 using the NowTV app from the Microsoft Store.
Anyway it doesn't matter.
Unfortunately i can't help with Silverlight, because i don't use a PC watching NowTV.
Why don't you setup an Microsoft Store Account (it's free of charge) and try the NowTV app suggested by @4268.
Perhaps somebody more conversant with Windows PC's on the forum can assist you further.
Sorry for the confusion! The big logo says Windows 8; it was only when I went into Properties that I saw it is 8.1
As above, I have no idea what a Microsoft account is or does, and don't want one. It's asking for all kinds of nosey details, and saying that I will then have to use a new password to sign into my device(?!)
I used to be able to use Now TV through Chrome; then that stopped working. Then I was able to use it through Mozilla; now that has stopped working. And now I've installed IE and Silverlight, and that won't work either.
I don't understand why I can't just click on a link that automatically installs the Now TV Player, as I could just a few weeks ago, instead of setting up extra accounts with other companies that I don't want to deal with.
Perhaps try NowTV Live Chat on the link page below, hopefully they can assist you further.
Sorry i couldn't help.