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Anonymous User
Not applicable

How do you actually watch anything on this website?

Hi, I've got a weekly pass but I can't watch anything, when I click on anything it just says 'buy now' and when I click on that it says 'unfortunately we were unable to complete your purchase'. I shouldn't need to make a purchase, I've (apparently) got a pass. Can anyone help?

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

I don't use a PC or Mac with the NowTV Player so i won't be much help.

 

Another forum member had a similar issue on their nowtv box where it was saying on their TV screen "Unable to Complete your Purchase" .

 

They seemed to have resolved it by starting the pass on their smartphone NowTV App which then triggered the sports pass on their box.

 

 

Anonymous User
Not applicable

That worked fine, thanks!!!