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Anonymous User
Not applicable

Extremely POOR service overall from NOW and they seem to EVADE any kind of help.

Why do NOW HIDE behind FAQs and a so called community. I have only just joined NOW TV for broadband and really wish I hadn't NO HELP and I only have 2mbps download and they guaranteed MINIMUM 40, yet they DO NOTHING to help ! Appalling company.

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1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Contact numbers for broadband support are available. 

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW adviso

Or 

 

https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412472

 

 

 

 

FYI that I do not work for NOW, just a NOW customer trying to help