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Anonymous User
Not applicable

Error P6003 despite having 1 device to add

The now tv player application is rubbish, i have never managed to get it work. I have 1 device available to add this month. However it refuses to let me use the service i pay for.

 

Everytime i try and use my laptop and the player i recieve error P6003. 


Does anyone know how to resolve this?

 

No wonder people torrent and stream online!!

3 REPLIES 3
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. Make sure there an empty device slot available when you go to your My Account > Manage Devices page (you might need to delete one if all four are full)

 

https://account.nowtv.com/device-management

 

If there is and it's saying you have one change available this month but you still get the error when trying to watch, then have a word with Live Chat, explain what's happened and see if they can sort something out for you.

To reach live chat go to the following help page
https://help.nowtv.com/contact-us/managing-my-devices

Anonymous User
Not applicable

I still have one device available to add this month and only 3/4 devices currently added. 

 

 

 

Andy
Legend 5
Legend 5

@Anonymous User

 

Sounds like a blip in the system. Pop onto Live Chat, explain what's happened and they should be able to sort something out for you.

 

To reach live chat go to the following help page
https://help.nowtv.com/contact-us/managing-my-devices