07-06-2013 21:33 - edited 06-01-2014 12:22
after watching one movie on the ps3 app I went to bedroom to watch another for it to say devcice limit reached, went back to the ps3 and it's saying the same thing, checked in the device manager and it's saying no device are attched to this account
Solved! Go to Solution.
07-06-2013 21:43
Hi dragonheat,
Thank you for your message.
We're sorry to hear that you are having this issue. I have reset your devices so you should be able to play out movies again.
Kind Regards,
Leon
NOW TV Team
26-10-2013 20:34
I also have the same error message coming up - and I am only trying to use NowTV on 1 device.
Please help me resolve this as it has been going on since yesterday.
Thanks,
vv
27-10-2013 13:36
Hi vv_ and bb74,
You should be able to continue with the service as we've made a change to your account. Please get back in touch if you're still having difficulties.
Regards,
Mo
NOW TV Team
28-10-2013 14:44
15-11-2013 18:40
i am trying to watch a fiilm on my pc but it is saying devcice limit reached, and it is sayng only my telly is the account attached
15-11-2013 18:48
Hi lucky2b15,
Thanks for your post.
I have sent you a Private Message about your issue.
Please log onto NOW TV again and this will be resolved.
Kind regards,
Henrik
NOW TV Team
12-05-2015 22:49 - edited 12-05-2015 22:51
I am trying to watch a fiilm on my Macbook but it is saying "Your device activity limit has been reached, you cannot add another device." but it is saying only my now tv box as the device attached to the account
12-05-2015 23:18
@Anonymous User as you have an old account (at least since 2013) you'll be hitting the one change a month rule, with the box being the first, the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).
25-11-2013 17:33
hi i have only one decived atched to my account which is a xbox360 and im trying to watch something on my laptop and it wont let me it says all the devices spaces are full can you help please
26-11-2013 15:24
Hi Crossfire79,
Thanks for posting.
It sounds like you've reached your maximum device changes for the month.
Please see this article for more information on managing your devices.
I've sent you a private message regarding your account information.
Thanks
Simon
NOW TV Team
27-11-2013 13:31 - edited 27-11-2013 13:35
The same problem.
Only use the same 1 PC for streaming but shows 4 devices SMPC1 SMPC2 SMPC3 SMPC4! Where are they from? I removed one to make slot for my laptop but now I get "Your device activity limit has been reached, you cannot add another device." Could it be happening because of Google Chrome updating itself regularly or cookies being emptied once in a while?
Want to add my laptop now. Please help.