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Anonymous User
Not applicable

Device Limit Reached

after watching one movie on the ps3 app I went to bedroom to watch another for it to say devcice limit reached, went back to the ps3 and it's saying the same thing, checked in the device manager and it's saying no device are attched to this account

1 ACCEPTED SOLUTION
Anonymous User
Not applicable

Hi dragonheat,

 

Thank you for your message.

 

We're sorry to hear that you are having this issue. I have reset your devices so you should be able to play out movies again.

 

Kind Regards,

 

Leon

NOW TV Team

View solution in original post

524 REPLIES 524
Anonymous User
Not applicable

Hi Amearns21, 

 

Thanks for getting in touch with your post, sorry to hear that you're having issues with your devices.

 

If you could kindly try the device in question once again, this should now be resolved.

 

I hope that this helps.

 

Regards,

 

Michael

NOW TV Team

Anonymous User
Not applicable

I've also had this problem this morning after I added my Entertainment pass.  It was fine the other day.

Anonymous User
Not applicable

Hi Lentini,

 

Thanks for getting in touch with your post. Sorry to hear that you're having issues with your devices.

 

Please try your devices again, as this now looks to be resolved.

 

I hope that this helps.

 

Regards,

 

Michael

NOW TV Team

Anonymous User
Not applicable

Hi i've got the same problem. Says Device limit reached but i only have two devices listed or attached to my account 

 

Thanks 

 

Anonymous User
Not applicable

Hi Rosielollll,

 

Thanks for your post.

 

Could you please try again and let us know how you get on.

 

Kind regards,

 

Henrik

Anonymous User
Not applicable

i have the same problem i need a solution otherwise nowtv is rubbish netflix is better because i never have any problems with netflix
Anonymous User
Not applicable

Hi Shohidul92,

 

Thanks for your post.

 

Could you please try now.

 

Kind regards,

 

Henrik

NOW TV Team

Anonymous User
Not applicable

Hi, I also have this problem with only three devices attached. 

 

Thanks

Anonymous User
Not applicable

Hi Mossy99,

 

Thanks for this post.

 

You will see this prompt when you delete a device from NOW TV, you can use up four devices with us but you are limited to the amount of changes you can make per month.

 

Kind regards,

 

Henrik

NOW TV Team

Anonymous User
Not applicable

I've made two changes to the devices I am using, but now I can't watch anything on a device I already had registered. Is there any way this can be fixed?