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Henrik-B
NOW TV Team (Retired)

Re: device limit reached but only have one devcice attcehed

Hi gailsienna1991,

 

Thanks for your post.

 

I have sent you a private message about your issue.

 

Kind regards,

 

Henrik

NOW TV Team

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Anonymous User
Not applicable

Re: device limit reached but only have one devcice attcehed

It wont let me watch any thing now it just kepts saying that i have reached my limit. So what can i do about this?

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Henrik-B
NOW TV Team (Retired)

Re: device limit reached but only have one devcice attcehed

Hi tmjr1232,

 

Thanks for your post.

 

I have sent you a pricate message about your issue.

 

Kind regards,

 

Henrik

NOW TV Team

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Kellyt90
Advocate

Re: Device Limit Reached

I have the same problem though it said I have reached my monthly devices. I deleted all but on device on there but after a month I still can't add a device?
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Anonymous User
Not applicable

Re: Device Limit Reached

Hi all, I appear to be having the same problem: reached my device limit, so I cleared the list with the intention of just re-adding a couple of devices.  Reading through the threads on this forum, I now realise that these changes are restricted to a limited number per month.

 

Any chance of a device reset, please Sky?

 

- Jase.

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Anonymous User
Not applicable

Re: device limit reached but only have one devcice attcehed

Thank u for ur message i will go on it tomorrow morning at 10am ok

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Aaron-S
NOW TV Team (Retired)

Re: Device Limit Reached

Hi synysterjase,

 

Thanks for getting in contact with us.

 

All account related issues require you to Contact Us securely so that we can help.

 

Regards,

 

Aaron

NOW TV Team

 

 

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daniellem16
Advocate

Re: Device Limit Reached

i only have my laptop registered to my account, yet i am getting the error that i have reached the device limit and is not allowing me to watch any tv shows. I have double checked on the manage device settings and i definitely only have one registered, please help. 

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lroy092
Advocate

Re: Device Limit Reached

i only have 2 devices connected and all it comes up...... is Your device activity limit has been reached, you cannot add another device. For more info, please go to nowtv.com/help how is this possible and how can i fix it, its been like this for quite some time now on my laptop

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StuartRogerson
Elite 3

Re: Device Limit Reached

Live Chat

Go to the help link then to contact us, answer the two drop down questions then if needed scroll down the page and you will see links to Live Chat, Email and Forum.

If the Live Chat option is missing everyone is busy and you should try again in a few minutes.
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