07-06-2013 21:33 - edited 06-01-2014 12:22
after watching one movie on the ps3 app I went to bedroom to watch another for it to say devcice limit reached, went back to the ps3 and it's saying the same thing, checked in the device manager and it's saying no device are attched to this account
Solved! Go to Solution.
07-06-2013 21:43
Hi dragonheat,
Thank you for your message.
We're sorry to hear that you are having this issue. I have reset your devices so you should be able to play out movies again.
Kind Regards,
Leon
NOW TV Team
24-02-2014 10:15
Hi gailsienna1991,
Thanks for your post.
I have sent you a private message about your issue.
Kind regards,
Henrik
NOW TV Team
24-02-2014 10:53
It wont let me watch any thing now it just kepts saying that i have reached my limit. So what can i do about this?
24-02-2014 10:57
Hi tmjr1232,
Thanks for your post.
I have sent you a pricate message about your issue.
Kind regards,
Henrik
NOW TV Team
24-02-2014 22:32
Thank u for ur message i will go on it tomorrow morning at 10am ok
31-03-2014 18:20
Having the same problem, however my mac is the only device attatched. I watched a minute of one epsisode, came out and tried to watch another one and it says that i've reached my device limit?
31-03-2014 19:30
Hi alhuth,
Please click HERE anytime from 10am - 10pm to go onto live chat where an advisor will be happy to help you get your device slots reset.
Sorry for any inconvenience you experienced.
Kindest regards,
Rich L
NOW TV Team
22-08-2014 21:49
Hi,
I'm having the same issue but I can play NOW TV on my PS3 but for some reason unknown it isnt letting me play in on a desktop computer. It is saying I have reached my limit although I have 2 free spaces on my devices.
Can anyone help?
Thanks
23-08-2014 16:04
Hi R4yling,
Thanks for getting in touch with your post. Sorry to hear that you're having issues with your devices.
Having looked into this on your behalf, we have now resolved the ongoing error.
You should be all good to go from this point on!
Regards,
Michael
NOW TV Team
30-08-2014 11:22
Hello.
I am unable to watch NowTV on my lapop. It says device limit has been reached, even hough one of my 4 listed devices is the same laptop I am trying to watch on.
Anyway, if I go to Manage Devices and try to remove a device, despite the pop-up saying "Device succefully removed" or whatever, it is still in the list of 4.
I can watch on my Xbox One no issues but this is really frustrating.
Thanks,
James
04-09-2014 23:20
Problem has not been resolved. (refer to above post).
Please advise.