07-06-2013 21:33 - edited 06-01-2014 12:22
after watching one movie on the ps3 app I went to bedroom to watch another for it to say devcice limit reached, went back to the ps3 and it's saying the same thing, checked in the device manager and it's saying no device are attched to this account
Solved! Go to Solution.
07-06-2013 21:43
Hi dragonheat,
Thank you for your message.
We're sorry to hear that you are having this issue. I have reset your devices so you should be able to play out movies again.
Kind Regards,
Leon
NOW TV Team
23-01-2014 10:52
Hi Barako,
Thanks for your post. Please sign into your NOW TV account and email us regarding this problem so we can help you further.
Kind regards,
Aylin
NOW TV Team
14-02-2014 15:14
On my youveiw box it works and on my ps3 but on my mac it says device limit reached but not even had it for one month and the first time i wached it on my mac it worked please fix i dont want to wait a whole month to fix it
14-02-2014 16:12
Hi unhappy_user_5,
Thanks for getting in contact.
If you can jump on a Live Chat with us an advisor can look into this for you.
Regards,
Aaron
NOW TV Team
15-02-2014 9:20
Im having a problem with my now tv
on my youview it works and on my ps3 it does two but when i try on my mac it says device limit reached and says i have to wait a month altough i am still in my first free month ???
please help
15-02-2014 11:51
Hi unhappy_user_5,
Thank you for your post.
Please read the following about Managing Devices & Device Limits.
I have sent you a private message as it is account related.
Thanks,
Zaheer
NOW TV Team.
24-02-2014 13:31
24-02-2014 21:52
Hi all, I appear to be having the same problem: reached my device limit, so I cleared the list with the intention of just re-adding a couple of devices. Reading through the threads on this forum, I now realise that these changes are restricted to a limited number per month.
Any chance of a device reset, please Sky?
- Jase.
25-02-2014 12:44
Hi synysterjase,
Thanks for getting in contact with us.
All account related issues require you to Contact Us securely so that we can help.
Regards,
Aaron
NOW TV Team
24-03-2014 18:20
i only have my laptop registered to my account, yet i am getting the error that i have reached the device limit and is not allowing me to watch any tv shows. I have double checked on the manage device settings and i definitely only have one registered, please help.
24-03-2014 22:24
i only have 2 devices connected and all it comes up...... is Your device activity limit has been reached, you cannot add another device. For more info, please go to nowtv.com/help how is this possible and how can i fix it, its been like this for quite some time now on my laptop