07-06-2013 21:33 - edited 06-01-2014 12:22
after watching one movie on the ps3 app I went to bedroom to watch another for it to say devcice limit reached, went back to the ps3 and it's saying the same thing, checked in the device manager and it's saying no device are attched to this account
Solved! Go to Solution.
07-06-2013 21:43
Hi dragonheat,
Thank you for your message.
We're sorry to hear that you are having this issue. I have reset your devices so you should be able to play out movies again.
Kind Regards,
Leon
NOW TV Team
28-12-2013 18:32
Thanks for posting.
It sounds like you've reached your maximum device changes for the month.
Please see this article for more information on managing your devices.
I've sent you a private message regarding your account information.
Thanks
Simon
NOW TV Team
07-01-2014 24:37
I also have the same issue. I am unable to add any devices as Ive maximised my device allowance.
07-01-2014 11:11
Hi timothyjonesv,
Thanks for your post.
I have sent you a private message about your issue.
Kind regards,
Henrik
NOW TV Team
10-01-2014 20:26
i have got no devices registered and it says device limit reached when i log in any device.
10-01-2014 20:32
@Anonymous User you have most likely used your one change for the month.
You can register up to 4 devices and make one change every 30 days.
We have allowed your one change back to register a device to use the service.
Thanks a lot.
Char
NOW TV Team
15-01-2014 7:39
15-01-2014 11:31
Hi izzypinchen,
Thanks for contacting us at NOW TV, sorry to hear you've been experiencing difficulties.
The reason why this has occurred is because you removed all your devices, this will make you reach your device limit. You can register 4 devices to your NOW TV account, and make 1 change per month. All you have to do to make a change is sign into your NOW TV account on a PC/Laptop or Mac, go into the 'My Account' section, remove 1 device and you'll be able to replace it with another 🙂
As this is account related, I've sent you a private message in regards to this.
Kind Regards,
Sal
NOW TV Team
21-01-2014 11:47
21-01-2014 12:26
Hi Nigelmckee1,
Thank you for your post.
Please have look at managing devices and device limits.
As this is account related I have sent you a private message.
Thanks,
Zaheer
NOW TV Team.
22-01-2014 22:39
Hi,
I have the same problem: I was watching NowTV from my PC one day and the next day it suddenly said on the same PC that my device limit had been reached. I deleted one, so now I have an unused slot, but the system still won't let me connect on the PC!
Help please 😉