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Anonymous User
Not applicable
07-06-2013 21:33 - edited 06-01-2014 12:22
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after watching one movie on the ps3 app I went to bedroom to watch another for it to say devcice limit reached, went back to the ps3 and it's saying the same thing, checked in the device manager and it's saying no device are attched to this account
Solved! Go to Solution.
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Anonymous User
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07-06-2013 21:43
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Hi dragonheat,
Thank you for your message.
We're sorry to hear that you are having this issue. I have reset your devices so you should be able to play out movies again.
Kind Regards,
Leon
NOW TV Team
524 REPLIES 524
Anonymous User
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04-01-2014 17:34
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I watch movies on two iOs devices and on both the 'device limit reached' message is appearing and making it unable to watch.
Please me resolve this problem, thanks in advance
Anonymous User
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04-01-2014 18:27
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Hi Jolaf1.
Thanks for getting in contact.
Please be aware that as stipulated by Sky you are allowed one change a month after you have set up your initial four devices. Please refer to the following article regarding this.
Regards,
Aaron
NOW TV Team
Anonymous User
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04-01-2014 20:35
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Thanks for replying, but as it is the start of the month, i have not made any changes this month.
Anonymous User
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14-01-2014 18:08
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I too have this problem but when I go into manage devices there is nothing there. Please could you help, much appreciated
Anonymous User
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14-01-2014 19:17
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Hi Staykalm,
As this is an account related issue, please sign in and email us so we can help you further.
Kind regards,
Aylin
NOW TV Team
Anonymous User
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17-01-2014 21:44
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Hi
I'm not quite sure what I'm doing here, all I know is I need help, all I seem to do is pay for error codes.!! 😞 ses I have reached maximum device on ps3 and on a now tv box .??
I'm not quite sure what I'm doing here, all I know is I need help, all I seem to do is pay for error codes.!! 😞 ses I have reached maximum device on ps3 and on a now tv box .??
Simon-J
Community Manager
17-01-2014 21:52
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Thanks for posting.
It sounds like you've reached your maximum device changes for the month.
Please see this article for more information on managing your devices.
For more help with this please use the contact us page where someone can access your account securely.
Thanks
Simon
NOW TV Team
Anonymous User
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17-01-2014 22:04
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I get that but how if u can use up to four devices and I have two.?
Anonymous User
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18-01-2014 2:28
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Hello, i have the same problem there are no devices listed and it says it has reached the limit
Anonymous User
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18-01-2014 10:24
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Hi Mandy1974,
Thanks for your post. As this is an account issue, I've sent you a private message so I can help you further. Please check it out.
Kind regards,
Aylin
NOW TV Team
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