Device limit reached

[cmoseley]

I'm experiencing this problem now but I only have 2 devices listed against my account.

[Anonymous User]

Hi cmoseley,

Thank you for your post.

Take a look at Managing Devices & Device Limits.

As it is account related I have sent you a private message.

Thanks,

Zaheer

NOW TV Team.

[Anonymous User]

lol im getting same issue with no device attached 😛 could you reset me please

[Simon-J]

Thanks for posting.

It sounds like you've reached your maximum device changes for the month.

Please see this article for more information on managing your devices.

I've sent you a private message regarding your account information.

Thanks

Simon
NOW TV Team

[jolaf1]

 I watch movies on two  iOs devices and on both the 'device limit reached' message is appearing and making it unable to watch. 

Please me resolve this problem, thanks in advance

[Aaron-S]

Hi Jolaf1.

Thanks for getting in contact.

Please be aware that as stipulated by Sky you are allowed one change a month after you have set up your initial four devices. Please refer to the following article regarding this.

Regards,

Aaron

NOW TV Team

[jolaf1]

Thanks for replying, but as it is the start of the month, i have not made any changes this month. 

[Mmggg]

I bought a movie pass and I can't watch a movie because it's telling me my device limit has reached even though I haven't and plus I haven't used now tv for a long time. I want to watch a movie today please help. This is frustrating

[Anonymous User]

Hi Mmggg,

Thank you for your post.

Click here regarding device limit reached.

As this is account related you will shortly receive a private message.

Thanks,

Zaheer

NOW TV Team.

[timothyjonesv]

I also have the same issue. I am unable to  add any devices as Ive maximised my device allowance.