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Gray1
Mentor

Continually logged out

Why does Now TV autimatically log me out on my Laptop?

 

Now it has started "verytfing my identity" by having me type in codes that are impossble to read!

 

Hear is an idea, Leave the system logged in, dont sign me out. This problem doesnt exist on other platforms , so why does Now TV insit on loging me out?

 

 

  • PC
1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Gray1 
It also happens with the community pages, as soon as you close your browser down it takes it as a log out. 

Personally I don’t use the NOW player but I do know it’s a pain when I accidentally close my browser when I am sorting out my account. Just to be forced to log in again.

FYI that I do not work for NOW, just a NOW customer trying to help

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1 REPLY 1
gavs82008
Legend 5
Legend 5

@Gray1 
It also happens with the community pages, as soon as you close your browser down it takes it as a log out. 

Personally I don’t use the NOW player but I do know it’s a pain when I accidentally close my browser when I am sorting out my account. Just to be forced to log in again.

FYI that I do not work for NOW, just a NOW customer trying to help