22-08-2022 23:50
When I try to watch House of the Dragon I am invited to 'enhance my membership' - I already have Entertainment; it wants to charge me ANOTHER £9.99 a month.
Anyone have any clue what this is about?
23-08-2022 11:05
23-08-2022 11:53
@Anonymous User
NOW has never been legally watchable in the US. Only when the UK was in the EU you could use it up to 30 days before having to watch in the UK again.
23-08-2022 9:52
Hi @Anonymous User
A couple of people have reported this on their PC or Mac in the last day or so.
Out of curiosity what happens it you try watching for example on the NOW App on your smart phone does it come up with a similar message (ensuring you are signed in with the correct account you purchased the NOW Entertainment Membership on).
If it does play on the phone check if it was added to your Continue Watching section on your PC or Mac.
Also if using a VPN disable it to see if it makes any difference.
23-08-2022 13:59
Hi @Anonymous User
That would be the reason why.
NOW are clamping down on watching in other countries outside the UK.
If you are in the USA and there for more than a couple of weeks or even longer i would suggest you cancel your account (unless family members are still using your account in the UK).
Should the NOW system not allow you to cancel your TV Membership because you are not in the UK, then jump over to live chat and ask them to cancel on your behalf.
If you are in the USA for much longer, then possible look at something like HBO streaming service if you desperately want to watch House of the Dragon (assuming you can qualify using their service over there).