25-04-2020 11:07
Hello!
I'm logged into NOW TV on my phone and it works just fine but I've just downloaded the app on my laptop and whenever I try to log in it comes up with "Something's not right. Wait a moment or check nowtv.com/status" for updates... which I have done but it still wont work. Any thoughts/solutions? Thank you!
19-05-2020 19:54
Getting same fault yet you posted this nearly a month ago did anyone reply or did you find a fix or just give up?
16-09-2020 17:19
Can Bobby or a member off staff, please help me acccess my account to check payments and possible errors.
16-09-2020 17:25
Yes, we thought of giving up as communication is very limited with you , so please help me and call
our home number as promised Kindest Regards Alan Drew
16-09-2020 18:40 - edited 16-09-2020 18:41
@Anonymous User
This is customer forum. Never expect a response from Now Tv staff.
Pop onto live chat and speak to Now TV staff that way
https://help.nowtv.com/article/how-to-submit-a-complaint
Plus you should NEVER put in contact information as its a breach of GDPR!
16-09-2020 17:28
Please ask Bobby to telephone me at home 01159395333 as we shal be happy to stay with you once our answers are confirmed. Regards alan drew
25-05-2020 24:51
Where did you install teh app from?
Was it the app store? Or the download fromt eh wbsite.
I get teh same from the installed version on the App Store. Can't even install the downloaded one.
Why do we need an app?!
30-05-2020 23:37
@Anonymous User & @Anonymous User this still an issue? Can you log in on the website? Try logging in on the website first then selecting your program you want to watch. It should then just ask to open in the app.
Try that?
18-09-2020 18:02
I have spoken to many members of staff regarding reading my account which includes landline & mobile callls. Would a manage contact me at home or reply to my email [email removed]