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Anonymous User
Not applicable

‎03-04-2017 14:34

Buffering Issue

i have literally jus signed up for the entertainment 14 day pass, have left it bufferng for 2 hours and still not responsive. Also have tried reinstalling it and nothing.

 

Please can you help rectify this default

 

Many thanks

 

Wilson2

1 ACCEPTED SOLUTION
Anonymous User
Not applicable

‎05-04-2017 11:49

 

The team have released a fix for the player which solved the buffering issue:  Heart

https://community.nowtv.com/t5/Mac-OS/We-ve-released-a-new-version-of-the-macOS-player/m-p/423687#M2...

View solution in original post

0
11 REPLIES 11
Anonymous User
Not applicable

‎11-12-2017 18:28

In response to Anonymous User's comment

I am having repeated buffering then programmes closing with errorcode:PLAYER ERROR INVALID OPERATION,  my internet connection is 30/40 mps and Netflix and Prime are fine,really thinking about cancelling.

0
Anonymous User
Not applicable

‎15-10-2018 22:27

I have had the same problem on 2 different devices with an internet speed of over 100mbps it's been happening for over a week 

0