07-08-2017 17:59
Hi and welcome to the forum @Anonymous User,
Sorry to hear you're having problems. First things first: -
Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!
Cheers
07-08-2017 18:04
07-08-2017 18:09
Hi and welcome to the forum @Anonymous User,
Sorry to hear you're having problems. First things first: -
Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!
Cheers
07-08-2017 18:19
Long time customer,
Computer, Windows 7, internet explorer,
hard-wire internet connection - 30mbps,
already tried: reseting my pc and cleaning cookies.
07-08-2017 18:29
I have the same problem and the same settings as statcom, please fix it.
07-08-2017 18:37
Actually I have Windows 10 not 7, I've also tried other streaming channels like Netflix and Amazon everything is ok with those.
07-08-2017 18:23
I can't watch anything at the moment - am using Windows and it was working fine a couple of hours ago but for the last hour I've been trying to load various different programmes all of which get as far as "buffering" and then freeze at "buffering 0%". This isn't my internet connection which is working fine on every other website including Netflix and Youtube, so must conclude that it's a problem with Now TV. Having paid for my monthly pass I'm ending up spending forever trying to get things to load with no success and I'm very unhappy with it. If it persists I will cancel my pass and will not be returning as time after time it's supposed to be "fixed" only to go down again within days.
07-08-2017 18:33
Same problem.. Win10, rebooted, cleared cache etc..
07-08-2017 18:35