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Advocate

Buffering: 0% complete

hello,

 

sky sports channels do not buffer, stays at 0%, everything is okay on my side, sort it out asap

53 Replies
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Legend 5
Legend 5

Re: Buffering: 0% complete

Hi and welcome to the forum @statom,

 

Sorry to hear you're having problems. First things first: -

  • Are you an existing or brand new NOW TV subscriber?
  • What's the make and model number of the device(s) you're using to access and play NOW TV content?
    [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
  • If you are using a computer, what's the operating system version?
  • How is your NOW TV playback device connected to the internet. Is it via a hard-wired or wireless (WiFi) ethernet connection?
  • If you are using a wireless (WiFi) ethernet connection, have you selected your routers 2.4GHz or 5GHz frequency band/channel option?
  • What things have you already tried to get your NOW TV playback device working again?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!


Cheers

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •
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Advocate

Re: Buffering: 0% complete

Game of thrones wont play buffering sits at 0%. my friend used a torrent hes wathing it already 😞

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Advocate

Re: Buffering: 0% complete

Same here - currently can't stream anything and each time I try I can't get past 0% buffering
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Legend 5
Legend 5

Re: Buffering: 0% complete

Hi and welcome to the forum @tom658457,

 

Sorry to hear you're having problems. First things first: -

  • What's the make and model number of the device(s) you're using to access and play NOW TV content?
    [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
  • If you are using a computer, what's the operating system version?
  • How is your NOW TV playback device connected to the internet. Is it via a hard-wired or wireless (WiFi) ethernet connection?
  • If you are using a wireless (WiFi) ethernet connection, have you selected your routers 2.4GHz or 5GHz frequency band/channel option?
  • What things have you already tried to get your NOW TV playback device working again?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!


Cheers

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •
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Legend 5
Legend 5

Re: Buffering: 0% complete

Hi and welcome to the forum @hogman13,

 

Sorry to hear you're having problems. First things first: -

  • What's the make and model number of the device(s) you're using to access and play NOW TV content?
    [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
  • If you are using a computer, what's the operating system version?
  • How is your NOW TV playback device connected to the internet. Is it via a hard-wired or wireless (WiFi) ethernet connection?
  • If you are using a wireless (WiFi) ethernet connection, have you selected your routers 2.4GHz or 5GHz frequency band/channel option?
  • What things have you already tried to get your NOW TV playback device working again?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!


Cheers

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •
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Advocate

Re: Buffering: 0% complete

Long time customer,

Computer, Windows 7, internet explorer,

hard-wire internet connection - 30mbps,

already tried: reseting my pc and cleaning cookies.

 

 

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Mentor

Re: Buffering Issue

I can't watch anything at the moment - am using Windows and it was working fine a couple of hours ago but for the last hour I've been trying to load various different programmes all of which get as far as "buffering" and then freeze at "buffering 0%". This isn't my internet connection which is working fine on every other website including Netflix and Youtube, so must conclude that it's a problem with Now TV. Having paid for my monthly pass I'm ending up spending forever trying to get things to load with no success and I'm very unhappy with it. If it persists I will cancel my pass and will not be returning as time after time it's supposed to be "fixed" only to go down again within days.  

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Advocate

Re: Buffering: 0% complete

im using a toshiba laptop with windows 7. ive tried connecting wireless and wired and both times its the same issue.

 

ive used the now TV check on the help centre and it said my connection was fine i can also stream video from othe sources. 

 

to fix the problem ive reset IE to default settings and signed back in to now tv. i can only see series 6 and 7 of game of thrones and none of the episodes ive tried will play.

 

would it be easier to cancel now tv and use another service to watch game of thrones. ive waited long enough to watch it so ive no patience for technical issues.

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Advocate

Re: Buffering: 0% complete

me too buffering 0% . watching on computer . status problem? .now tv says not . help me......now...........tv

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