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Anonymous User
Not applicable

‎16-03-2022 21:44

144p when watching anything

I just bought the sport deal because of the new F1 season coming up and im greeted with nothing but the lowest quality ive ever seen

is there a fix? dont tell me to check my internet because its absolutely not that, i can run every other streaming service just fine, its the same on my phone and my TV

What in the world is going on?

0
2 REPLIES 2
RoyB
Legend

‎25-03-2022 14:28

@Anonymous User 

 

Have you got Boost?

 

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
0
gavs82008
Legend 5
Legend 5

‎25-03-2022 15:34

@Anonymous User 

What make of TV do you have? 
Is it connected via Ethernet or Wi-Fi?

FYI that I do not work for NOW, just a NOW customer trying to help
0