now tv boost - still have ads

[melcy]

hi i have purchased boost but still seeing adverts. anybody else have this problem?

[gavs82008]

@melcy 

Boost can take up to 4 hours to activate. You will need to log out and back in on your device. 
Unless are you watching live TV? Which will never not have adverts. 

https://help.nowtv.com/article/what-is-now-boost

[melcy]

hi thankyou and no its not live tv. have had a few days now but never logged out and back in - will give that a go!

[Saint1976]

@melcy are they ads for 3rd party products or trailers for Now content? If it's trailers, you can't get rid of them with or without Boost Membership.