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ITV keeps freezing

Please help! ITV keeps freezing on my now TV box all my other channels work, I've restart my box, I've followed instructions to update and I've even moved my box still doesn't work...... as anyone else had the same problem?

ITV Freezing

Whenever I try to watch something live on ITV on my Now tv box it freezes.Sometimes its just the images with sound running normally and then it almost fast forwards the images to catch up before freezing again.Other times the image and sound freezeIt...