03-07-2017 21:26
I put emmerdale and coronation street on tonight and experiancing freezin picture and the volume staying on and then the picture catching up for a few minutes and then happening again has anybody else experianced this
Solved! Go to Solution.
03-07-2017 21:36
Hi and welcome to the forum @Anonymous User,
First things first. Can you please confirm the model of your NOW TV playback device?
Is it the NOW TV 'white' (Roku LT) box? Which looks like this: -
Is it the NOW TV 'black' (4200SK - Roku 3) box? Which looks like this: -
Is it the NOW TV 'smart' (4500SK - NOW TV) box? Which looks like this: -
And just-so-you-know... NOW TV have no control over 'third-party' apps, such as BBC iPlayer, ITV Hub, All 4, Demand 5, RedBull TV etc. The content delivery systems and the UI's for each distribution platform is entirely controlled by the service provider.
Cheers
09-11-2017 10:55
I tried this and did the update but it still freezes, so annoying, surely there must be a way to fix this?
18-07-2017 13:04
Having problems with itv channels freezing, and then catching up, anyone have same problem,
18-07-2017 19:01
Hello @Anonymous User 🙂
Please see SeeMoreDigital's response just above your post. 😉
04-07-2017 6:57
04-07-2017 7:25
04-07-2017 22:43
04-07-2017 16:46
04-07-2017 18:02
Hi @Anonymous User,
NOW TV have no control over 'third-party' apps, such as BBC iPlayer, ITV Hub, All 4, Demand 5, RedBull TV etc. The content delivery systems and the UI's for each distribution platform is entirely controlled by the service provider.
Cheers
05-07-2017 10:41
05-07-2017 11:18
Nice to know I'm not the only one with this problem, also frequently picture freezes and sound goes. have to press the back arrow and the OK buttons to return to programme. It's making ITV unwatchable. Is it happening on all live ITV channels or just the one. Watched some catch up programmes last night no problems.
If the ITV Hub is the problem or it's link to NOW then why has it not been fixed?
Anyone have any ideas or solutions, don't want to watch the Biased Broadcasting Corp news and morning programmes.