Is anyone else having an issue with watching anything from Sky Movies where you can't input the pin code using the remote? It doesn't recognise anything from the number keys so it thinks I'm putting the wrong code in every time. Very annoying.
Has anyone had any luck resolving these issues. I created a similar thread here but no replies as yet:
I have signed up and paid for Sky Sports package online. However it hasn’t registered on my Youview box, therefore I am unable to view it. I can view by going online on my iPad and using the app but I can’t record anything and I want it on my tv
Are you a BT TV customer and did you buy the Sports Pass through your BT TV Account ?
Or are your NowTV Passes paid directly to NowTV ?
When you go to My Account > Passes & Vouchers whilst logged on here, do you see the NowTV Sport Pass either Day, Week or Month (not Mobile Sports Pass).
What is the model number of your Youview box ?
Have you gone into the NowTV App on your Youview Box and under My Account section, signed in with the account details that you bought the Sports Pass on ?
If your Youview Box is compatible, there is no recording feature under the NowTV App, where BT TV customers with the relevant NowTV bolt on package can record live sports via the main BT TV television guide (not App).
NowTV customers who buy their passes directly from NowTV have no record facility at the moment on any devices (including Youview boxes).
If you are a BT TV customer, then you need to get in touch directly with BT or post on their BT TV Community Forum, where their Mods seems pretty good in helping with BT TV customers accounts from what i can see reading their Community Forum.