@Ashleyjh4
No point ranting and swearing on a customer to customer forum expecting a response from NOW staff because you simply won’t get any.
Is your issue with Wi-Fi or Ethernet? If it’s Wi-Fi you could split the signals.
https://help.nowtv.com/article/improve-broadband-speed
Check this link to see the status of your connection.
https://help.nowtv.com/article/having-trouble-with-your-broadband
Try doing a factory reset to the router by holding the reset button for 10 seconds.
Give the broadband team a call to get a resolution. Could be a fault with the line or the line feeding yours, ask for full site investigation.
Number in the link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
FYI that I do not work for NOW, just a NOW customer trying to help
