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Luke111
Mentor

Re: Stuttering buffering

No worries - thanks for helping, yep all updated. It is also across all devices when casting so not device specific.

gavs82008
Legend 5
Legend 5

Re: Stuttering buffering

@Luke111 

What about using your phone data as a hot spot just to test it?

 

If that all fails I would send an email to customer support to report the faul, where you can send videos/pictures. 

Address in below picture. 

Now TV customer service.jpeg


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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