Am totally confused! Have spent - wasted - an hour going round and round in circles.
My broadband connection is very slow and fluctuates from 15 - 30 mbps - never gets up to the SuperFibre 50 mbps I was promised.
When I do a check on here it says that there is not a problem and speed is 50 mbps. BUT if I do a check via BT Wholesale Speed Check or BroadbandSpeed Checker or any other site where I can check, the speed is very slow.
All I want to do is find out how to get my speed up to the promised level.
Any ideas please?