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PhilipB82
Mentor

Sky store app not keeping me signed in

Hello

 

Recently the Sky Store app isn't keeping me signed in. It used to keep me signed in every visit saying 'signing you in as....(email address)'. However now it's not and at the top its saying sign in/sign up.

 

I'm using the black Now TV box.

 

Has anybody else experienced this or have any ideas?

 

Thanks

Philip 

4 REPLIES 4
PhilipB82
Mentor

It's kept me signed in since I posted this! However this time I signed in with my Sky ID instead of my email address. I'll keep my eye on it.

 

Philip 

PhilipB82
Mentor

Well it's happened again, I went to the app and I wasn't signed in.

 

I've no idea why it's suddenly doing this. Any body have any idea or is there an issue with the app? 

 

Thanks

Philip 

gavs82008
Legend 5
Legend 5

@PhilipB82 

Have you tried to delete and reinstall the app?

 

 

FYI that I do not work for NOW, just a NOW customer trying to help
PhilipB82
Mentor

@gavs82008 no I haven't tried that but I will do. Thanks