Sky sports pass and box office

[Anonymous User]

Has anyone that went for the sky sports pass with the box office fight (joshua and ruiz) actually received their voucher code for the fight yet? 

[Anonymous User]

It was buried in the terms and conditions but if you no longer have broadband you shouldn't be a combo customer any longer. However, the people on the live chat are either incompetent or unwilling to actually try and resolve the issue. I rang 0330 33 23 050 instead and explained the problem to a member of the broadband team and he's being extremely helpful and is trying to resolve it because he agrees I am no longer a combo customer and am eligible for the offer. I'm awaiting a call this afternoon once his manager has looked into this. Hopefully, they will sort this out.

[Anonymous User]

Finally received my voucher code at last. Only took speaking to 6-7 agents on Live chat and a phone call (a guy called Brian from the Broadband team was very helpful) then finally a helpful person on Live chat call Amruta to finally resolve everything and issue my code.

It's ridiculous how unhelpful the other Live chat agents were. It's embarrassing that something so simple took so long to resolve. Now TV really need to improve their Live chat customer service.

[Anonymous User]

Good luck I been on the phone to both most of the day it's a joke

[Anonymous User]

Still no code been onto skybox office they say get in touch with now tv , now tv say get in touch with sky box office I only took the sports package out for the free boxing code