cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Anonymous User
Not applicable
‎01-06-2018 10:21

Sky News app

On Roku devices version 8.1 there is excessive 'jittering' on the live stream on the Sky News App. The picture suffers from constant rapid stuttering which leads to the news ticker along the bottom of the screen 'skipping' along. The app has gone from being one of the best around to now being an absolute unwatchable mess.

0
2 Replies
4268
Legend 5
Legend 5
‎01-06-2018 12:31

@Anonymous User unfortunately as that is an independent service from Now so Now won't have any control over it.  Roku only host the app.  It may be worth messaging Sky news themselves.

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
Not applicable
‎01-06-2018 13:33

In response to 4268

Understood. Unfortunately Sky News won't acknowledge the problem. This past week has left me feeling a little less encouraged by the efforts, or lack of, from Sky/NowTV when it comes to customer service Smiley Sad

0