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Anonymous User
Not applicable

Sky News app

On Roku devices version 8.1 there is excessive 'jittering' on the live stream on the Sky News App. The picture suffers from constant rapid stuttering which leads to the news ticker along the bottom of the screen 'skipping' along. The app has gone from being one of the best around to now being an absolute unwatchable mess.

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Legend 5
Legend 5

@Anonymous User unfortunately as that is an independent service from Now so Now won't have any control over it.  Roku only host the app.  It may be worth messaging Sky news themselves.

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Anonymous User
Not applicable

Understood. Unfortunately Sky News won't acknowledge the problem. This past week has left me feeling a little less encouraged by the efforts, or lack of, from Sky/NowTV when it comes to customer service Smiley Sad